VP of Customer Success
PaytientUnited States
Posted March 9, 2026
Full Time
About the Company
Paytient is on a mission to help people better access and afford care.
Job Description
We're seeking a VP of Customer Success to lead the strategy and execution of Paytient's post-sales organization, focusing on customer adoption, value realization, and ARR growth through renewals and expansion.
Requirements
- Strategic leadership and organizational design experience
- Proven track record in driving customer and revenue outcomes
- Ability to build and lead a world-class team
- Experience in customer success, sales, and marketing alignment
- Data-driven decision-making and problem-solving skills
Benefits
- Medical, dental and vision insurance
- $4,400 annual HSA contribution
- Paytient Health Payment Account (HPA)
- Monthly lifestyle spending stipend
- Five weeks of annual PTO
- Week-long fully paid'summer break'
- Ten weeks of bonding leave for new parents
- Two weeks of caregiver leave
- Employer paid short-term and long-term disability
- 401k plan access with a 4% employer match
- Stock options in Paytient
