Head of Customer Success and Operations
PeopleJoyPhiladelphia, Pennsylvania, United States
Posted February 3, 2026
120000 - 150000 USD
Full Time
About the Company
PeopleJoy is a company that helps others and improves lives.
Job Description
PeopleJoy is seeking a Head of Customer Success and Operations to lead the development of operational infrastructure that connects support, account management, and client success functions. The successful candidate will design systems, create playbooks, develop teams, and build the foundation for PeopleJoy to scale with consistency and excellence.
Benefits
- 401k Matching
- Generous Paid Time Off
- Performance bonus tied to NRR, CSAT, and retention outcomes
- Equity participation available
- Health benefits
