Bilingual French Customer Service Representative
PerceptaDearborn, Michigan, United States • Michigan, United States
Posted January 15, 2026
Full Time
About the Company
Percepta is a joint venture with TTEC, providing contact centers across the globe that deliver frictionless customer experiences to clients.
Job Description
Percepta is seeking a Bilingual French Customer Service Representative to provide exceptional customer experiences and build trust as a skilled expert. The role involves providing superior knowledge and expertise to assist consumers with mobility challenges through a social media application.
Requirements
- High school diploma required; Associate or bachelor’s degree is a plus
- 3 - 5 years of experience in customer service, training, public relations, public affairs, sales, or marketing
- Fluent in French and English (both written and verbal)
- A passion for exceptional customer service, the automotive industry, and cutting-edge technology
- Excellent communication skills – both verbal and written
- Savvy with the use of technology, software, and social media applications (Facebook, Twitter, Instagram, LinkedIn, Pinterest)
Benefits
- Health/Dental/Vision/Life Insurance
- Flexible Spending Account (FSA) and Health Savings Account (HSA)
- 401(k) with company match
- Vacation/Sick Time and Paid Holidays
- Tuition Reimbursement
- Employee Assistance Program
- Employee Discount Program
- Training and Development Programs (Percepta College)
- Employee Rewards Program (Perci Perks)
