Customer Experience Specialist
PerceptaMelbourne, Florida, United States
Posted January 15, 2026
Full Time
About the Company
Percepta is a global provider of contact centers that deliver a frictionless customer experience to clients.
Job Description
As a Customer Experience Specialist at Percepta, you'll create and deliver amazing customer experiences, working with customers and prospective buyers to earn and retain their loyalty. You'll work in a unique culture with opportunities for growth and development.
Requirements
- High school diploma required; Associate or bachelor's degree is a plus
- Minimum of 2 years of experience in customer service, call center, hospitality, or public relations, or sales
- Experience in a luxury field (hospitality or brand product) is a plus
- Knowledge of the automotive industry is a plus
Benefits
- Health/Dental/Vision/Life Insurance
- Flexible Spending Account (FSA) and Health Savings Account (HSA)
- 401(k) with company match
- Vacation/Sick Time and Paid Holidays
- Tuition Reimbursement
- Employee Assistance Program
- Employee Discount Program
- Training and Development Programs (Percepta College)
- Employee Rewards Program (Perci Perks)
