Customer Experience Specialist (Automotive)

Customer Experience Specialist role at Percepta, responsible for delivering first-class service to customers, resolving issues, and improving customer experience. Role requires strong communication and problem-solving skills, experience in customer service or contact center, and ability to work in a team.

Requirements

• Experience in customer service or a contact center
• Strong communication and problem-solving skills
• Ability to juggle multiple tasks and priorities
• Tech savvy and comfortable with MS Office, email, and new systems

Benefits

• 22 days Annual leave
• Company pension
• Life Assurance 4 x annual salary
• Contributory pension scheme
• Private Medical and Insurance
• Discounted dental scheme
• Comprehensive travel insurance
• Discounts on brand new vehicles
• Employee Assistance Program
• Cycle to work scheme