Customer Service Representative
PerceptaSydney, New South Wales, Australia
Posted January 15, 2026
Full Time
About the Company
Established in 2000 as a joint venture with TTEC, Percepta has specialized in creating customer loyalty to its clients across the globe.
Job Description
Join our team as a Customer Service Representative and immerse yourself in a role where every interaction is an opportunity to exceed expectations and turn challenges into triumphs! You will support luxury brand vehicle owners with end-to-end service requirements.
Requirements
- Proficiently manage incoming and outgoing phone calls using typical contact center technology.
- Communicate verbally and in writing with internal and external customers.
- Prioritize concern resolution and customer satisfaction.
- Accurately input and retrieve relevant information in our Customer Relationship Management (CRM) system.
Benefits
- Vibrant Culture
- Team Spirit
- Diversity & Fun
- Monday to Friday role- No weekend work
- Free onsite parking
- Walking distance to Mascot train station
- Tuition Reimbursement
- Employee Assistance Program
