Customer Service Representative
PerceptaMichigan, United States
Posted January 15, 2026
Full Time
About the Company
Percepta is a joint venture with TTEC, specializing in creating customer loyalty for clients across the globe.
Job Description
Percepta is seeking a Customer Service Representative to work on-site in Allen Park, MI. The role involves providing exceptional customer service, troubleshooting, and resolving issues related to a new mobility program. The ideal candidate has 3-5 years of experience in customer service, training, or a related field, and a passion for exceptional customer service and cutting-edge technology.
Requirements
- High school diploma required; an associate or bachelor's degree is a plus
- 3 - 5 years of experience in customer service, training, public relations, public affairs, sales, or marketing
- Excellent communication skills – both verbal and written
- Savvy with the use of technology, software, and social media applications
Benefits
- Health/Dental/Vision/Life Insurance
- Flexible Spending Account (FSA) and Health Savings Account (HSA)
- 401(k) with company match
- Vacation/Sick Time and Paid Holidays
- Tuition Reimbursement
- Employee Assistance Program
- Employee Discount Program
- Training and Development Programs (Percepta College)
- Employee Rewards Program (Perci Perks)
