Percepta is a global customer relationship organization that delivers end‑to‑end contact management for clients’ customers, prospects, suppliers, and distribution networks. The company specializes in customer experience and contact centre solutions, including outsourced call centres, CRM, lead generation, outbound marketing, and social media engagement. With worldwide reach and multilingual, multi‑time‑zone capabilities, Percepta ensures consistent, high‑quality interactions across every touchpoint in the customer lifecycle. Its distinctive value lies in integrating technology and expertise to drive customer satisfaction, loyalty, and measurable business outcomes for enterprises across industries.
Percepta is hiring a Senior Platform Engineer to build the core infrastructure that powers AI systems. The role sits at the intersection of customer deployments and platform architecture, requiring expertise in distributed systems, APIs, and service architecture. The engineer will work with customers to design and build systems that enable AI agents to interact with real-world tools, services, and environments.
Percepta is a global customer relationship organization that delivers end‑to‑end contact management for clients’ customers, prospects, suppliers, and distribution networks. The company specializes in customer experience and contact centre solutions, including outsourced call centres, CRM, lead generation, outbound marketing, and social media engagement. With worldwide reach and multilingual, multi‑time‑zone capabilities, Percepta ensures consistent, high‑quality interactions across every touchpoint in the customer lifecycle. Its distinctive value lies in integrating technology and expertise to drive customer satisfaction, loyalty, and measurable business outcomes for enterprises across industries.