Senior Platform Engineer
PerceptaNew York, New York, United States
Posted March 18, 2026
Full Time
About the Company
Percepta is a global customer relationship organization that delivers end‑to‑end contact management for clients’ customers, prospects, suppliers, and distribution networks. The company specializes in customer experience and contact centre solutions, including outsourced call centres, CRM, lead generation, outbound marketing, and social media engagement. With worldwide reach and multilingual, multi‑time‑zone capabilities, Percepta ensures consistent, high‑quality interactions across every touchpoint in the customer lifecycle. Its distinctive value lies in integrating technology and expertise to drive customer satisfaction, loyalty, and measurable business outcomes for enterprises across industries.
Job Description
Percepta is hiring a Senior Platform Engineer to build the core infrastructure that powers AI systems. The role sits at the intersection of customer deployments and platform architecture, requiring expertise in distributed systems, APIs, and service architecture. The engineer will work with customers to design and build systems that enable AI agents to interact with real-world tools, services, and environments.
Requirements
- 4+ years building production backend systems or developer platforms
- Strong fundamentals in distributed systems, APIs, and service architecture
- Experience designing infrastructure that coordinates multiple services or execution environments
- Ability to work effectively in ambiguous problem spaces where patterns are still emerging
- Comfort moving quickly from prototype to production system
- High-agency mindset with strong communication and collaboration skills
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
