Teamleiter (m/w/d) für den Bereich Kundenservice
Personalberatung Susan LangeRostock, Mecklenburg-Vorpommern, Germany
Posted March 9, 2026
48000 - 55000 EUR
Full Time
About the Company
Personalberatung Susan Lange is a boutique recruitment firm specializing in executive search and talent acquisition across the German market. The firm focuses on high-level placements in finance, technology, and engineering sectors, leveraging extensive industry networks to match top talent with strategic roles. Its distinctive approach blends personalized client service with data-driven insights, ensuring both candidates and employers achieve long-term success. With a reputation for integrity, confidentiality, and a deep understanding of market dynamics, Personalberatung Susan Lange stands out as a trusted partner for organizations seeking specialized talent solutions.
Job Description
The Susan Lange Personnel Consultancy in Rostock is looking for a Team Leader (m/f/d) for the Customer Service Department. The ideal candidate will have a business economics study or equivalent degree, professional experience in customer service and sales, and strong leadership and communication skills.
Requirements
- Professional and disciplinary leadership of a team of customer service employees for various projects
- Planning, care, and development of personnel
- Development and optimization of business processes
- Monitoring of KPIs, creating reports
- Communication with business partners as well as interface to individual departments within the company
