Technischer Support (m/w/d)

We're looking for a Technical Support professional to join our team. As a Technical Support specialist, you will provide technical support for defined product groups, including analysis of complex disruptions and collaboration with development and product owner.

Requirements

• Completed at least 3-year technical vocational training, e.g. mechatronician (m/w/d) or electronics technician for operation technology (m/w/d)
• At least 2-year vocational training, e.g. state-certified technician (m/w/d) in mechanical engineering, and a relevant further education
• More than 3 years of work experience in technical support, customer care, or dealing with complex technical systems
• Well-developed analytical skills, structured working methods, and high communication competence
• Very good English skills are required, French skills are an advantage

Benefits

• Varied tasks with an expanding and innovative employer
• Further development through training and internal career opportunities
• Attractive remuneration package (IG-Metal Collective Agreement) consisting of holiday pay and Christmas bonus, age-accumulating benefits (AVWL), subsidized company canteen, and bicycle leasing etc.
• Work-Life-Balance through flexible working hours and 30 days of annual leave
• Compatibility of family and work through the possibility of mobile working
• Open and appreciative company culture and promotion of diversity and inclusion
• Secure job for the future with an international employer who attaches great importance to Corporate Social Responsibility (CSR)