Support Engineer
Picarro, IncNorth Brabant, Netherlands • Santa Clara, California, United States
Posted September 1, 2025
Full Time
About the Company
Picarro, Inc. specializes in providing comprehensive solutions for monitoring greenhouse gases (GHG) and volatile organic compounds (VOC) through advanced isotope and trace gas analyzers. Offering expert guidance and trusted data analytics, Picarro transforms measurements into actionable intelligence, enabling smarter decisions across industrial and scientific sectors. The company's focus on natural gas leaks, climate change research, and environmental monitoring distinguishes it as a leader in mitigating emissions and ensuring compliance.
Job Description
Picarro is expanding its Customer Support organization to provide world-class support for customers in the Netherlands. This role involves remote customer assistance, troubleshooting, analyzing instrument health, and providing training. The position requires excellent communication skills and experience with precision measurement equipment.
Requirements
- Minimum Bachelor’s degree (HBO) or equivalent experience in an Engineering or Science field.
- Capacity to quickly learn complex technology.
- Experience with measurement equipment.
- Good problem-solving, analytical, and organization skills.
- Strong communication skills.
- Versatility, flexibility, and eagerness to work within changing priorities.