IT Support Analyst

We are looking for an IT Support Analyst to join our team. This role is responsible for providing best in class Information Technology helpdesk support, troubleshooting, and asset management.

Requirements

• 2+ years of IT Support and Systems Administration experience
• 2+ years experience with onboarding and employee management experience
• Strong proficiency in employee on-boarding, and how to efficiently set-up new employees for success on their first day is required
• Knowledge of setting up and administering cloud based infrastructure systems is required
• Working with Okta, Google Workspace, Office 365, Zoom, Slack, cloud anti-virus, such as SentinelOne is highly preferred
• Knowledge with system administration of a cloud phone system required
• Knowledge of working with remote monitoring systems (RMM) required. Connectwise Control highly preferred
• Must have strong interpersonal and communication skills. Strong problem-solving skills, with ability to quickly resolve issues as they arise

Benefits

• Competitive cash compensation
• A piece of the pie (in the form of equity)
• Comprehensive health plans
• Generous PTO
• Future focused 401k match
• Generous parental and caregiver leave