Account Manager- East

The Account Manager is responsible for ensuring client needs are met and understood by each department in the company, communicating with clients, building strong client relationships, and resolving complaints.

Requirements

• Competent and comfortable in selling Solutions and engaging at Sr. Leadership and C-Suite within customers
• Ability to summarize all business opportunities both verbally and in writing.
• Ability to manage all internal/external email, phone call, or message without delay to keep our position strong in timely & professional manner.
• Proven ability to build and maintain strong relationships with clients, ensuring satisfaction and long-term engagement.
• Comfortable working across departments to coordinate and fulfill customer needs.
• Excellent organizational skills with the ability to manage multiple accounts, deadlines, and travel commitments.
• Ability to advocate for customer needs internally while balancing company goals.
• Comfortable in a fast-paced, evolving environment with frequent travel and shifting priorities.

Benefits

• 15 days of vacation, plus 12 days of national holidays
• 40 hrs. of paid sick time off
• Health, dental, and vision insurance
• 401 (k) with company matching
• HSA/ FSA