Customer Success Manager
Placer.aiUnited States, Remote
Posted February 18, 2026
75000 - 80000 USD
Full Time
About the Company
Placer.ai is transforming how organizations understand the physical world. Our location analytics platform provides unprecedented visibility into locations, markets, and consumer behavior.
Job Description
Placer.ai is looking for a talented Customer Success Manager who will manage a book of customer business. The Customer Success team serves as subject matter experts, trusted advisors, and advocates to Placer.ai’s customers. You will drive the continued success of our customers while helping to build a world-class Customer Success function.
Requirements
- Own onboarding, nurturing, retention, upselling and ongoing success for all customers
- Refine the customer journey, design listening points and define/refine the segmentation of customer base to ensure highly efficient alignment of resources
- Engage actively in client discussions to position the value of our solution
- Partner with cross functional teams to ensure customer feedback is incorporated into the product roadmap
Benefits
- Fully remote
- Competitive salary
- Flexible time off
- 401K
- Equity awards
- Medical, dental and vision coverage
