Plain is an AI-native support platform designed to help B2B teams scale customer support efficiently. Offering a range of services including API integration, multi-channel support, and internal tools, Plain enables businesses to move beyond ticket resolution and foster genuine relationships with customers. With a focus on powering support for numerous high-profile companies, Plain stands out by providing advanced technical support and operational solutions that enhance overall customer success.
Open Positions
Account Executive, High Velocity
B2B SaaS sales experience, technical skills, and ability to thrive in a fast-moving environment
Product Engineer (Full Stack)
Experienced individual contributor with initiative and agency, impact driven and motivated by customer success
Founding Sales Development Representative (SDR)
2+ years of SDR or BDR experience, obsessive about personalization, comfortable with AI tools, and energized by working in a fast-paced environment
Head of Marketing
Marketing experience, strong narrative skills, and data-driven results
Senior Product Engineer
Impact driven and motivated by seeing customers succeed. You measure the quality of your work by the end-experience of users, not the abstractions or cleanliness of the code
Senior Product Engineer (AI)
3+ years of experience as a backend engineer, hands-on experience with LLM orchestration and RAG architectures, and AI observability experience
Events & Field Marketing Manager
3-5 yrs field marketing exp. program building skills, deal influence, and organizational ability. Travel & Event execution are key
Senior Product Engineer (Backend)
Ship features, focus on impact, and have a proven track record in B2B SaaS. Comfortable with async systems & willingness to learn
Senior Product Designer
Senior or staff-level product designer with a proven track record in B2B SaaS, comfortable with ambiguity, and excited about UI details and customer conversations
Partnerships Manager
5+ years of experience in software partnerships, experience in early GTM teams, and ability to use AI tools
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