Plain is an AI-native support platform designed to help B2B teams scale customer support efficiently. Offering a range of services including API integration, multi-channel support, and internal tools, Plain enables businesses to move beyond ticket resolution and foster genuine relationships with customers. With a focus on powering support for numerous high-profile companies, Plain stands out by providing advanced technical support and operational solutions that enhance overall customer success.
Open Positions
Sr. Growth Manager, Web/AEO
5+ years of experience in growth marketing, demand generation, or technical content marketing, with expertise in SEO and web analytics
Head of Marketing
5-10 years of marketing experience, led a marketing org at a B2B SaaS company, and strong point of view on brand and narrative
Product Engineer (Full Stack)
Build end-to-end features, take initiative, and collaborate with customers
Product Engineer (Full Stack)
3-7 years of experience in software engineering, strong agency, impact driven, customer-focused
Senior Product Engineer (AI)
5+ years of experience in building AI products, hands-on experience with LLM orchestration, and AI observability experience
Senior Product Designer
3-10 years of experience in product design, ideally in B2B SaaS
Events & Field Marketing Manager
3-5 yrs field marketing exp. program building skills, deal influence, and organizational ability. Travel & Event execution are key
Senior Product Engineer (Backend)
Ship features, focus on impact, and have a proven track record in B2B SaaS. Comfortable with async systems & willingness to learn
Senior Product Engineer (AI)
4-6 years of experience in backend engineering with AI product experience. Hands-on experience with LLM orchestration and API optimization
Senior Product Engineer (Backend)
Thrive in early ideation stages, love sharing work-in-progress, and enjoy the balance of making trade-offs in order to ship high impact products
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