Senior Product Engineer (Backend)

Plain is redefining customer support for B2B companies by building a faster, most powerful platform to move beyond reactive support and build customer relationships. This role involves owning and solving problems across various teams, from core infrastructure to AI agents and developing a developer experience. The company emphasizes a customer-centric approach and collaboration within a rapidly growing startup.

Requirements

• Ship features end-to-end, balancing customer feedback and product health.
• Own product direction, shaping technical and roadmap decisions.
• Work with distributed, serverless systems.
• Embrace a work-in-progress mentality with a focus on delivering impactful products.

Benefits

• Competitive perks
• Opportunity to learn and grow