Partner Success Manager

We're seeking a Partner Success Manager to deliver value to our partners through trusted relationships, engagement plans, and strategic opportunities. The ideal candidate is highly strategic, ambitious, and able to influence both within the organization and with external partners.

Requirements

• Build trusted relationships with key stakeholders within our partner organizations
• Devise engagement plans that consider partner business goals, internal organization structures, and map products and services to achieve these goals
• Identify and secure strategic opportunities by leading proposals for government-funded projects and corporate-led initiatives to expand the organization's portfolio
• Design and manage end-to-end accelerator programs
• Facilitate successful design thinking sprints or workshops to help corporate partners develop their innovation strategy
• Drive escalation of client issues, coordinate key resources in the escalation process, and assist with client issues through resolution
• Host events, track corporate participation, and design new ways to increase corporate engagement