Lead Teller
PNCPittsburgh, Pennsylvania, United States
Posted April 16, 2026
Full Time
About the Company
PNC is an in-office company that fosters a collaborative and supportive culture where employees can thrive.
Job Description
As a Lead Teller at PNC, you will coach, mentor, and lead tellers to deliver a unique customer experience, identifying banking opportunities and referring customers as appropriate. You will process customer interactions, educate customers on alternatives, and perform lobby engagement activities to connect with customers and position PNC products. You will also assist the Branch Manager in performance management and new hire selection processes.
Requirements
- Coaches, mentors, and leads tellers by example
- Processes a variety of customer interactions
- Educates customers on alternatives available for their financial interactions
- Identifies banking opportunities during the customer interaction and refers as appropriate
- Assists the Branch Manager in performance management and new hire selection processes
Benefits
- Medical/prescription drug coverage with a Health Savings Account feature
- Dental and vision options
- Employee and spouse/child life insurance
- Short and long-term disability protection
- 401(k) with PNC match
- Pension and stock purchase plans
- Dependent care reimbursement account
- Back-up child/elder care
- Adoption, surrogacy, and doula reimbursement
- Educational assistance
- Robust wellness program with financial incentives
- Maternity and/or parental leave
- Up to 11 paid holidays each year
- 9 occasional absence days each year
- Between 15 to 25 vacation days each year