Director of Implementation

Points North is looking for an experienced Implementation Director to own the successful delivery of technology to WageIQ and Certified Payroll Reporting clients.

Requirements

• Directly supervise and lead a team of Specialists and Team Leads
• Create and manage implementation processes for clients
• Monitor and mitigate implementation risk through collaboration with cross-functional teams
• Track and report metrics on team performance and implementation portfolio
• Drive time-to-value delivery by promoting continuous improvement and process enhancement
• Provide implementation team with clear expectations of success and expected outcomes
• Own a portfolio of implementation clients from mid-market to enterprise
• Active participant in cross-functional Management Team

Benefits

• Health Insurance
• Retirement Savings
• Time Off
• Growth Opportunities
• Flexibility