IT Operations Specialist
PolicyMeToronto, Ontario, Canada
Posted April 2, 2026
100000 - 125000 CAD
Full Time
About the Company
PolicyMe is Canada's leading digital insurance solution, offering straightforward and affordable financial protection for families from coast to coast.
Job Description
We are seeking an IT Operations Specialist to join our remote-first, Toronto-based startup. As a key member of our team, you will be responsible for owning day-to-day IT operations, providing internal support, and ensuring the security of our systems.
Requirements
- 3–5+ years in IT support / IT operations, ideally in a SaaS or startup environment.
- Experience with some of our tools: Okta, Google Workspace, TwinGate, CrowdStrike, ManageEngine (or other MDM), Jira, Slack, HubSpot, Zoom, Notion.
- Strong hands-on experience with: macOS and Windows support and administration, SSO/MFA and access management, MDM and EDR concepts and tools.
- Clear understanding of: Zero Trust, least privilege, RBAC, IT security in a SaaS-heavy environment, SOC 2 Type II experience.
Benefits
- Generous Paid Time Off
- Comprehensive Benefits Plan
- Investment in Professional Development
- Option to Work from Home or Office
- Access to Stock Options
