Guest Experience Associate (Porsche Studio)

Porsche Singapore is looking for a Guest Experience Associate to provide unparalleled customer experience to Porsche customers. The successful candidate will deliver a professional, prompt and best-in-class service experience to create excitement and build trust that enables customers’ satisfaction.

Requirements

• 1–3 years of experience in hospitality, front-of-house reception, customer service, luxury retail, or a premium service environment.
• Fresh graduates are welcome to apply.
• Professional, confident, and well-presented, in line with a luxury brand environment.
• Strong communication and interpersonal skills with a warm, customer-centric approach, with the ability to engage effectively with both internal and external stakeholders
• Detail-oriented with a strong commitment and passion to delivering a premium, best-in-class customer experience
• Strong ability to manage multiple priorities in a fast-paced environment while remaining composed and service-focused
• Able to work independently as well as collaboratively as part of a team
• Proactive, self-driven, with a strong learning mindset, can-do attitude, and ability to prioritise effectively
• Proficient in Microsoft Office and comfortable using systems and digital applications
• Fluent in spoken and written English; additional languages are an advantage.
• Ability to work retail shift hours, including evenings, weekends, and public holidays.