Customer Success Engineer - West

Postman is seeking a Customer Success Engineer to partner with Customer Success Managers and own the technical solutioning for customers. The role requires a blend of technical expertise, systems thinking, and ability to translate complex business objectives into actionable implementation steps.

Requirements

• 6-8+ years in a technical customer-facing role
• Strong foundation in Computer Science or Engineering
• Experience with JavaScript and related technologies
• Deep understanding of APIs, developer workflows, and modern DevOps practices
• Proven ability to scope ambiguous problems and deliver working solutions quickly
• Experience building technical collateral that scales
• Comfort engaging both individual developers and enterprise architects

Benefits

• Full medical coverage
• Flexible PTO
• Wellness reimbursement
• Monthly lunch stipend
• Wellness programs
• Team-building events
• Donation-matching program