Network Engineer - Level II

This Network Engineer Level II role involves providing advanced technical support to clients, troubleshooting complex issues, implementing solutions, and collaborating with teams. The role requires proactive monitoring, system optimization, and contribution to IT projects. It's a key support position with responsibility for client infrastructure and incident resolution.

Requirements

• Proven hands-on network engineering experience
• Advanced knowledge of routing, switching, Firewalls and Wireless technologies
• Deep understanding of networking protocols
• Solid understanding of OSI or TCP/IP model
• Experience with network diagnostic, monitoring, and analysis tools (3+ years)
• Working knowledge of network operating systems (Cisco IOS, Juniper JUNOS, etc.)
• Hands-on experience with hardware (e.g., Cisco, Fortinet, SonicWall, Meraki and Fortinet) and network cabling installation (3+ years)
• Strong problem-solving skills and attention to detail
• Excellent communication and documentation skills
• Ability to manage multiple clients and prioritize tasks effectively
• Education and Experience: 3+ years in a technical support role, preferably in a Managed Service Provider environment
• Relevant certifications (e.g., CCNA, CCNP, JNCIA, etc.) - Desirable