Program Manager
Principle Choice Solutions, LLCMarion Township, Pennsylvania, United States
Posted April 15, 2026
Full Time
About the Company
Principle Choice Solutions, LLC is a Service-Disabled Veteran-Owned Small Business founded in 2014 with headquarters in Northern Virginia. The company provides a wide range of healthcare business services including Revenue Cycle Services, Full Central Business Office Services, and Financial Analytics to both public and private organizations across the U.S. Known for its client-centric approach and small company culture that fosters individual growth and success, Principle Choice Solutions builds long-term relationships by offering tailored solutions and continuous process improvement.
Job Description
The Program Manager will oversee contract performance, technical execution, financial management, staffing, and compliance with all contractual requirements. This role will manage a team of personnel working remotely and located in Boyers, PA.
Requirements
- Manage work pools actively to achieve production targets
- Provide ongoing coaching to associates on work quality and quantity
- Collaborate with partners to ensure timely and effective completion of work
- Communicate with senior leadership and peers on important matters
- Identify key metrics for different teams and functional areas
- Outline career progression for operations associates
- Ensure customer service representative compliance with established business rules
- Identify training needs and necessary tools
- Uphold standards and policies and ensure their compliance
- Address customer dissatisfaction appropriately as per guidelines
- Perform all other assigned duties as necessary
