Customer Service Manager

As a Customer Service Manager, you'll oversee customer service operations, including handling inquiries, resolving issues, and maintaining a smooth checkout experience. You'll train and support team members, enforce store policies, and ensure high service standards. This role requires leadership experience and a passion for customer satisfaction.

Requirements

• Previous experience in customer service or retail management
• Strong leadership and team management skills
• Excellent problem-solving and conflict-resolution abilities
• Strong communication and interpersonal skills
• Ability to multi-task in a fast-paced environment
• Knowledge of store policies, procedures and customer service best practices
• Willingness to collaborate with fellow employee-owners and management
• Working in a flexible schedule