Customer Service Specialist
Pro Food Systems IncMissouri, United States
Posted October 31, 2025
Full Time
About the Company
Pro Food Systems Inc (PFSbrands) is a foodservice solutions provider that offers comprehensive programs and equipment to help restaurants and foodservice businesses maximize profitability. The company delivers tailored retail growth advisory, support, and equipment solutions across the United States.
Job Description
The Customer Service Specialist will lead front-end store operations, ensuring a positive customer experience. This role involves leading the team, managing efficiency, resolving issues, and implementing operational improvements. The ideal candidate is methodical, engaging, and friendly, with exceptional communication and leadership skills.
Requirements
- Lead and support front-end store operations.
- Assist customers with inquiries, purchases, returns, and exchanges.
- Ensure operational excellence in cash handling procedures.
- Monitor and address customer feedback promptly and professionally.
- Train, mentor, and motivate team members.
- Promote store loyalty programs and customer engagement initiatives.
- Maintain a clean and organized store environment.
- Collaborate with management to implement operational improvements.
- Ensure compliance with store policies and operational standards.
Benefits
- Competitive salary
- Health insurance
- Paid time off