Technical Data Operations Manager

We are looking for an experienced people leader to manage and grow a Technical Data Operations team within an assigned workstream. The ideal candidate brings strong people leadership experience and a proven track record of managing junior teams in a deadline-driven environment.

Requirements

• Minimum 3 years' experience in a team management role, including direct people management.
• Demonstrated experience coaching and developing teams, including performance management and capability progression.
• Experience managing prioritisation, capacity planning, and delivery quality in an operational environment.
• Strong operational planning and decision-making skills.
• Ability to manage delivery risks and communicate trade-offs clearly to stakeholders.
• Strong communication and stakeholder management capability.
• Experience using Excel (Pivot Tables / VLOOKUP's)
• Degree (or equivalent experience)
• Experience working with global clients or multi-market delivery environments.
• Experience supporting SaaS or data platform solutions.
• Experience using operational reporting and metrics to forecast capacity or improve delivery performance.

Benefits

• Competitive base salary
• Employee healthcare
• Life assurance
• Group income protection
• Dental care plan
• Eye care scheme
• 24 hour on-line GP
• Company pension
• Cycle to work scheme
• 25 days off + bank holidays + birthdays off + 2 reflection days off
• Reduced gym membership
• Social events
• Employee referral scheme
• Personal development plans
• Profitero Hero scheme