CRM Operations Manager
Profound Medical Inc.Tulsa, Oklahoma, United States
Posted March 13, 2026
Full Time
About the Company
We strive to promote diversity and equal opportunity in the workplace and encourage applications from all qualified individuals, including those with disabilities.
Job Description
As the CRM Operations Manager, you will be responsible for administration, optimization, and governance of the HubSpot platform to support commercial teams and drive adoption. You will serve as the HubSpot SuperAdmin, partner with stakeholders, maintain CRM data integrity, build reports, and provide ongoing CRM support.
Requirements
- 5+ years of hands-on experience customizing and configuring marketing automation or CRM platforms
- Proven experience leading CRM architecture from discovery through implementation
- Deep expertise in HubSpot; experience with Salesforce or other CRM platforms is an asset
- Experience working within commercial operations, revenue operations, or sales operations teams
- Experience integrating CRM with marketing automation, ERP, analytics, and engagement tools
- Experience designing lifecycle stages, lead scoring, and attribution frameworks
- Strong understanding of B2B sales processes and complex deal cycles
- Expertise in data management and data quality
- A results-oriented mentality, conveying a sense of urgency and driving things to closure
- Well-developed and proven capabilities in problem-solving
- Demonstrated strength to work independently as well as build effective relationships with others
- Medical devices experience is an asset
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
