Embedded Patient Engagement Specialist (Pasadena, CA)
Profound ResearchPasadena, California, United States
Posted March 13, 2026
Full Time
About the Company
Profound Research partners with community physicians to offer clinical trials as a therapeutic option for their patients.
Job Description
Profound Research is seeking an Embedded Patient Engagement Specialist to create a customer service experience for patients and drive patient enrollment and retention. The role involves recruiting, assessing eligibility, and coordinating appointments for clinical trials.
Requirements
- Telecommunications/call center experience
- Telephone presence and elite customer service etiquette
- Comfortable with medical terminology
- Comfortable with basic data input: use of a computer to complete telephone logs and other data entry
- Sales experience
Benefits
- Competitive compensation
- Health insurance
- PTO
- Retirement plan
- Professional development support