CRM Data Ops Team Leader
ProgressSofia, Sofia-City, Bulgaria
Posted November 25, 2025
Full Time
About the Company
Progress Software (Nasdaq: PRGS) is a leading provider of software solutions that enable organizations to develop, deploy, and manage AI-powered applications and digital experiences with agility. With a comprehensive suite of services including application development, cloud deployment, and content management, Progress serves over 4 million developers across hundreds of thousands of enterprises. The company's focus on responsible AI, developer productivity tools, and secure file transfer sets it apart in the industry, offering customers a trusted partner for transformative success.
Job Description
We're looking for a CRM Data Operations Team Leader to own the quality, governance, and integrity of Salesforce data across Progress’ commercial ecosystem. In this role, you’ll lead a team of Data Stewards and Analysts to ensure our CRM remains a trusted, AI-ready system of record that powers Sales, Marketing, Customer Success, and executive decision-making.
Requirements
- 5+ years in CRM data operations, Salesforce administration, or Sales Ops.
- Strong understanding of Salesforce data architecture (Accounts, Contacts, Coverage).
- Experiance in building CRM data governance E2E frameworks
- Experience with enrichment tools (Leadspace, ZoomInfo) and dedupe workflows.
- Ability to lead teams and drive cross-functional collaboration.
- Detail-oriented problem-solver with strong communication skills.
Benefits
- Generous remuneration package.
- Employee Stock Purchase Plan Enrollment.
- Vacation, Family, and Health
- 30 days paid annual vacation.
- An extra day off for your birthday.
- 2 additional days off for volunteering.
- Premium healthcare and dental care coverage.
- Additional pension insurance.
- Well-equipped gym on-site with CrossFit equipment and a climbing wall.
- Co-funded Multisport card.
- Daycare Center for your little ones onsite.
- Flexible working hours
