Vice President, Customer Success
ProkeepUnited States
Posted May 19, 2026
Full Time
About the Company
Prokeep is an Order Engine on a mission to empower distributors to win by turning every customer interaction into an order opportunity.
Job Description
Prokeep is seeking a Vice President of Customer Success to lead the full post-sale customer journey, driving adoption of Order Engine with Order Automation and building scalable systems and team infrastructure.
Requirements
- 10+ years of experience leading customer-facing teams
- Proven track record scaling CS teams at a growth-stage startup
- Experience leading a customer base through a significant product repositioning
- Hands-on experience with CS and CRM tools
- Analytical mindset with a track record of using data to drive decisions and forecast accurately
Benefits
- Competitive Compensation
- Equity Package
- Comprehensive Benefits
- Flexible PTO
- Continuous Growth
