Director of RCM Analytics & Client Success

The Director of RCM Analytics & Client Success is responsible for end-to-end operational ownership of client revenue cycle performance across all sites, serving as the owner for client setup, system configuration, reporting alignment, and ongoing RCM optimization, and overseeing front of house operations, analytics, BI & system optimization.

Requirements

• Bachelor's Degree in Business, Analytics, Healthcare Administration, Finance, or related field.
• 7+ years of experience in revenue cycle operations, healthcare analytics, or performance leadership.
• Strong working knowledge of claims management, denials, authorizations, AR aging, payer behavior, and workflow optimization.
• Demonstrated experience building and configuring Business Intelligence (BI) dashboards and reporting environments.
• Experience implementing operational change across multiple sites or enterprise-level healthcare clients.
• Proven ability to manage escalations and conduct performance-driven conversations with owners or executive stakeholders.
• Advanced analytical skills with the ability to translate data into structured operational action.
• Ability to operate independently with high accountability and cross-functional influence.

Benefits

• Competitive salaries.
• Bonus potential with exceptional performance.
• Remote/hybrid environment.
• Potential equity compensation for outstanding performance.
• Flexible PTO.
• Company-wide sponsored lunches.
• Company paid disability and life insurance benefits.
• Company paid family and medical leave.
• Medical, dental, and vision insurance benefits.
• Discounted pet insurance.
• FSA/DCA and commuter benefits.
• 401k.
• Complimentary subscription to digital fitness classes and wellness content.
• Recovery suite at HQ – includes a cold plunge, sauna, and shower.