RCM Client Success Manager (B2B SaaS)
Prompt Therapy Solutions IncUnited States
Posted May 5, 2026
Full Time
About the Company
Prompt is revolutionizing healthcare by delivering highly automated and modern software to rehab therapy businesses.
Job Description
As an RCM Client Success Manager at Prompt, you'll combine clinical expertise with strategic client relationship management to guide clients through their post-go-live journey with Prompt's software and RCM service.
Requirements
- Active clinical license as a Physical Therapist (PT), Occupational Therapist (OT), or Speech-Language Pathologist (SLP)
- 3+ years of experience in medical billing, insurance claims, or revenue cycle management
- Strong understanding of clinical, administrative, and billing workflows in rehab therapy practices
- Excellent written and verbal communication skills
- Proven ability to manage multiple priorities in a fast-paced environment
Benefits
- Competitive salary
- Flexible PTO
- Company-wide sponsored lunches
- Company paid disability and life insurance benefits
- Company paid family and medical leave
- Medical, dental, and vision insurance benefits
- Discounted pet insurance
- FSA/DCA and commuter benefits
- 401k
- Complimentary subscription to digital fitness classes and wellness content
- Recovery suite at HQ