Technical Account Manager
ProofpointSydney, New South Wales, Australia
Posted January 21, 2026
Full Time
About the Company
We provide the most effective cybersecurity and compliance solutions to protect people on every channel including email, the web, the cloud, and social media.
Job Description
Proofpoint is seeking a Technical Account Manager to provide ongoing technical leadership and support to strategic customers in a fast-paced environment. The role demands interaction with enterprises at senior levels and technical staff within traditional IT and Security organization.
Requirements
- 4+ years of industry experience in a client/professional service, sales engineer, senior support engineer, IT operations management, or senior engineer role with exposure to multiple technology areas
- Knowledge of data communication concepts and technologies, specifically email and networking knowledge of Linux, SMTP, and MySQL
- Working knowledge of Windows, Active Directory, and Microsoft Exchange
- Very strong customer service and excellent communications skills, both written and oral
- A history of successfully leading and directing technical staff through crisis situations
- Adaptable and willing to learn new technologies
- Knowledge of project management and strong time management skills
- Ability to effectively work in a team environment as well as independently
Benefits
- Competitive compensation
- Comprehensive benefits
- Career success on your terms
- Flexible work environment
- Annual wellness and community outreach days
- Always on recognition for your contributions
- Global collaboration and networking opportunities