Technical Account Manager

Proofpoint is seeking a Technical Account Manager to work with customers to realize the full value of their products and services, ultimately maximizing renewals and add-on transactions. The role demands interaction with enterprises at senior levels and technical staff within IT and Security organizations. The ideal candidate will have a strong technical and security software foundation, especially related to Linux, messaging, and cloud services, and a proven track record of successfully interfacing with customers on both technical and non-technical levels.

Requirements

• Excellent technical and security software foundation, especially related to Linux, messaging, and cloud services
• Proven track record of successfully interfacing with customers on both technical and non-technical levels
• Substantial experience driving concurrent projects and issues to completion with little direction
• Passion for ensuring a top-quality customer experience
• Ability to conduct professional conversations in Portuguese, Spanish, and English
• 4+ years of industry experience in a client/professional service, sales engineer, senior support engineer, IT operations management, or senior engineer role with exposure to multiple technology areas
• Knowledge of data communication concepts and technologies, specifically email and networking knowledge of Linux

Benefits

• Competitive compensation
• Comprehensive benefits
• Flexible work environment
• Annual wellness and community outreach days
• Always on recognition for your contributions
• Global collaboration and networking opportunities