Information Specialist

ProPharma is seeking an Information Specialist to perform intake of health and safety calls, provide product safety information, and escalate calls to other staff or on-duty toxicologist as outlined in notification guidelines.

Requirements

• EMT, Paramedic, Veterinary Technician, or equivalent or student working towards advanced medical degree
• Current license or certification appropriate with degree (preferred)
• Basic computer knowledge and computer keyboarding skills
• Professional telephone etiquette; active listening and pleasant speaking voice
• Able to translate complex medical information to consumers and health care professionals
• Excellent internal and external customer service skills
• Strong verbal, written and interpersonal communication skills
• Strong organization and prioritization skills; with strong attention to detail
• Ability to work well independently and within a team environment