We are seeking a strategic and results-driven Senior Sales Manager to lead the business development segment of our North American Sales team. This role reports directly to the VP, Sales, North America, and is responsible for leading, developing, and optimizing the performance of client-facing sales professionals responsible for new business acquisition and account expansion.
Requirements
- Lead and manage the business development sales team across the North American market.
- Establish clear performance expectations, sales targets, and operating rhythms to drive predictable revenue outcomes.
- Monitor and manage team performance through weekly pipeline inspection with documented deal next steps, deal qualification enforcement, and performance coaching.
- Provide consistent feedback, skill development, and career growth support to sales team members.
- Partner with the VP, Sales and Talent team to recruit, onboard, and retain high-performing sales professionals.
- Foster a high-performance sales culture rooted in accountability, collaboration, and continuous improvement.
- Oversee pipeline development, opportunity progression, and forecast accuracy and commit discipline across the client/business development team.
- Ensure disciplined use of CRM systems, data integrity, and adherence to defined sales processes and methodologies.
- Guide complex deal strategy, qualification, and negotiation planning to improve conversion and deal quality.
- Partner with the VP, Sales to provide regular performance reporting, forecasting insights, and market feedback.
- Oversee account planning and business development strategies to drive expansion within key client segments.
- Ensure consistent execution of consultative, insight-led selling approaches across the team.
- Partner with Marketing to align demand generation initiatives, campaigns, and events with sales priorities.
- Collaborate with Delivery and Client Success teams to support successful transitions from sale to implementation and long-term client growth.
- Serve as a key liaison between Sales and internal partners including Marketing, Product, Delivery, Legal, and Finance.
- Maintain strong awareness of market trends, competitor positioning, and evolving client needs within professional services and advisory environments.
- Support executive-level client engagement as needed to strengthen strategic relationships and advance major opportunities.
Benefits
- Comprehensive wellness benefits
- Generous flexible paid time off
- Holidays
- Volunteer time
- Medical
- Dental
- Vision
- Long-term and short-term disability programs
- Life insurance
- Pet insurance
- 401k with company matching
- LinkedIn Learning
