UX Researcher

We're seeking a UX Researcher to lead research initiatives that connect us deeply with our users and uncover insights that drive meaningful product improvements.

Requirements

• Execute a variety of research methods including qualitative interviews, usability testing, contextual inquiry, journey mapping, surveys, and quantitative benchmarking
• Design and implement comprehensive research plans for complex projects in a fast-moving environment
• Regularly present at Town Hall and All Tech meetings
• Synthesize research findings into actionable insights and effectively communicate them to stakeholders
• Collaborate with design, product, marketing, and engineering teams to incorporate user insights throughout the product development process
• Expand our research repository to make insights accessible and usable by the broader organization
• Partner with analytics teams to combine qualitative insights with quantitative data for a holistic view of user behavior
• Proactively identify research opportunities that could improve product strategy and user experience
• Advocate for user needs in strategic planning and prioritization discussions

Benefits

• Flexible time off
• Comprehensive health coverage
• Competitive salary
• Paid parental leave
• Udemy access
• Childcare assistance
• Pet insurance discounts
• Legal assistance
• Perkspot discounts