We're seeking a UX Researcher to lead research initiatives that connect us deeply with our users and uncover insights that drive meaningful product improvements.
Requirements
- Execute a variety of research methods including qualitative interviews, usability testing, contextual inquiry, journey mapping, surveys, and quantitative benchmarking
- Design and implement comprehensive research plans for complex projects in a fast-moving environment
- Regularly present at Town Hall and All Tech meetings
- Synthesize research findings into actionable insights and effectively communicate them to stakeholders
- Collaborate with design, product, marketing, and engineering teams to incorporate user insights throughout the product development process
- Expand our research repository to make insights accessible and usable by the broader organization
- Partner with analytics teams to combine qualitative insights with quantitative data for a holistic view of user behavior
- Proactively identify research opportunities that could improve product strategy and user experience
- Advocate for user needs in strategic planning and prioritization discussions
Benefits
- Flexible time off
- Comprehensive health coverage
- Competitive salary
- Paid parental leave
- Udemy access
- Childcare assistance
- Pet insurance discounts
- Legal assistance
- Perkspot discounts