Account Manager - B2B SaaS
ProtechtSydney, New South Wales, Australia • Melbourne, Victoria, Australia
Posted May 3, 2026
Full Time
About the Company
Protecht is a global leader in enterprise risk management, offering comprehensive solutions for risk assessment, compliance, training, and consulting. With its flagship Protecht ERM software, the company provides a unified platform to manage various risks including cyber, vendor, and operational resilience. Protecht stands out by fostering smarter risk-taking through expertise-driven services and building long-term relationships with customers.
Job Description
As an Account Manager, you will play a vital role in nurturing long-term relationships with our valued customers, driving growth, and identifying opportunities for cross-sell and upsell across a portfolio of enterprise customers.
Requirements
- 2-5 years of experience in Account Management or a similar role in a B2B SaaS or professional services environment.
- Bachelor or Master's degree in business, Risk, IT, or a related field.
- Exceptional relationship management skills and an ability to build rapport with diverse stakeholders.
- High attention to detail and a passion for continuous improvement.
- Strong communication skills, both written and verbal.
- Proficient in Microsoft Office Suite, Microsoft Teams, Salesforce CRM, and project tools like Trello.
Benefits
- Flexible work that supports work and life
- A strong commitment to your learning and development
- A strong focus on work / life balance
- Birthday leave
- Bonus days
- Paid parental leave
- Long service leave
