Tier 3 Engineer

The Tier III Engineer is responsible for server, network, application, and virtual CIO support related to technical troubleshooting and maintenance. Responsibilities will range from support, installation, and troubleshooting of backup software, cloud technology, server infrastructure, domain hosting, visualization software, migrations, wireless access points, firewalls, switches, and Microsoft licensing.

Requirements

• Bachelor's degree in Computer Science or combination of related experience and certifications.
• 7 plus years of experience working in the IT Tier II or Tier III field preferred
• Strong knowledge of customer service
• Ability to work in a physical office
• Ability to travel to client sites
• Knowledge of back up technology and cloud technology
• Strong understanding of server infrastructure
• Hyper V and VM Ware knowledge
• Experience implementing migrations
• Microsoft licensing experience a plus
• Knowledge of Cisco, Meraki networks
• Understanding of deployment software a plus: Microsoft WDS, MDT
• Advanced level knowledge of networking and operating language
• Must possess advanced level analytical, communication and technology skills

Benefits

• GROUP HEALTH INSURANCE
• EMPLOYER PROVIDED LIFE/AD&D INSURANCE
• EMPLOYER PROVIDED LTD
• EMPLOYEE ASSISTANCE PROGRAM
• 401K PLAN
• FINANCIAL ADVISORY SERVICES
• PERMISSIVE TIME OFF POLICY
• PARENTAL LEAVE
• FITNESS CENTER