Collections Agent (Remote)
Purpose FinancialGreenville, South Carolina, United States • Columbus, Ohio, United States
Posted April 8, 2026
Full Time
About the Company
Purpose Financial is an innovative consumer financial services company offering accessible borrowing options and digital banking solutions through brands like Advance America and Purpose Money. The company focuses on helping customers achieve financial stability with a commitment to providing exceptional customer service. Known for its inclusive work culture, Purpose Financial fosters a supportive environment where employees thrive.
Job Description
Purpose Financial is seeking a motivated Collections Agent to join their team. The Collections Agent will be responsible for contacting and successfully negotiating with customers to collect payment on overdue, defaulted or write-off loans.
Requirements
- High school diploma or GED
- Minimum of one year call center or customer service related experience
- Three years of collections experience at a high-volume call center, and/or bi-lingual in Spanish, preferred
- Must be able to demonstrate critical thinking, negotiating, and problem-solving skills
- Background in a fast paced work environment a plus
Benefits
- Competitive Wages
- Health/Life Benefits
- Health Savings Account plus Employer Seed
- 401(k) Savings Plan with Company Match
- Paid Parental Leave
- Company Paid Holidays
- Paid Time Off including Volunteer Time
- Tuition Reimbursement
- Business Casual Environment
- Rewards & Recognition Program
- Employee Assistance Program
