Digitisation Analyst
QBE InsuranceManila, Philippines
Posted March 18, 2024
Full Time
About the Company
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Job Description
The Digitisation Analyst will support process improvement initiatives, including process automation solutions and quality improvements, in partnership with GSSC functions and/or global stakeholders. The role involves identifying opportunities for improvement, measuring process efficiencies, and creating process design documents and business requirement documents.
Requirements
- Identify opportunities for improvement, measure process efficiencies, validate improvement benefits, and act as a partner to the business to perform continuous improvement activities
- Supports Process Redesign Experts/Analysts in conducting process discovery workshops/sessions during opportunity identification
- Creation of process design documents (PDDs) and/or business requirement documents (BRDs) which are required for deployment of automation solutions
- Responsible for detailed process mapping/analysis (Level 5- Level 6 process maps)
- Adherence to process improvement/automation governance framework
