QUALCO, the technology arm of Qualco Group, is seeking a Service Manager (French Speaker) to join their Service Delivery team in Athens. The successful candidate will engage directly with strategic clients to ensure Qualco delivers on contractual commitments and aligns services to meet customers' business needs.
Requirements
- BSc Degree in Information Technology, Computer Science or equivalent
- 5 years of experience in similar role in the SW or Banking Industry
- Project Management, strong communication and interpersonal skills, problem-solving ability and negotiation skills
- ITIL qualification or good familiarity with ITIL
- Excellent knowledge of the English and French languages
Benefits
- Competitive compensation
- Ticket restaurant card
- Annual bonus programs
- Cutting-edge IT equipment, mobile, and data plan
- Modern facilities, free coffee, beverages, and indoor parking
- Private health insurance
- Onsite occupational doctor, and workplace counselor
- Flexible working model
- Onsite gym, wellness facilities, and ping pong room
- Career and talent development tools
- Mentoring, coaching, personalised annual learning, and development plan
- Employee referral bonus
- Regular wellbeing, ESG, and volunteering activities