Customer Implementation Manager
Quantum WorkplaceOmaha, Nebraska, United States
Posted March 31, 2026
Full Time
About the Company
Quantum Workplace is a leading provider of employee engagement and performance software, offering comprehensive tools for goal setting, feedback, recognition, and analytics. With over 20 years of experience, the company partners with thousands of organizations to enhance workplace success through intuitive solutions that connect engagement and performance. Quantum Workplace's extensive database of employee engagement data positions it as a key player in talent management and leadership development.
Job Description
Quantum Workplace is looking for a Customer Implementation Manager to guide customers through the onboarding process and provide an excellent customer experience. The role involves overseeing the implementation of multiple customers, facilitating customer meetings, and collaborating with internal teams to ensure customer satisfaction.
Requirements
- Technical aptitude and ability to learn software programs
- Strong communication and interpersonal skills
- Ability to explain technical situations in non-technical terms
- Personable, patient, and empathic when working through customer issues and escalations
- Ability to manage multiple priorities while maintaining strict attention to details
- Energy and self-motivated; a team player who is a proactive and creative problem solver
- Experience working cross-functionally in a team-oriented environment
- Desire to learn, take initiative, and deliver results
Benefits
- Health Insurance
- Dental & Vision
- 401k
- Parental Leave
- PTO
- Summer Hours
- Zoo Membership
