Head of Customer Support
QuickTeamIsrael
Posted March 15, 2026
Full Time
About the Company
QuickTeam provides a variety of remote professional services, such as virtual assistance, at an affordable rate of $8/hour.
Job Description
Head of Customer Support role seeks an experienced leader to build and lead customer support operations, design support infrastructure, and manage a team to provide high-quality service to customers.
Requirements
- 5+ years of experience leading or managing customer support teams
- Strong experience implementing and managing help desk platforms (Freshdesk, Zendesk, Intercom, etc.)
- Experience building support workflows, automations, and knowledge bases
- Experience using AI tools in customer support operations
- Strong leadership and organizational skills
- Excellent communication and problem-solving ability
- Ability to build systems and processes from the ground up