Customer Experience Specialist - Retention Specialist (French Bilingual, Canada)
QuinceToronto, Ontario, Canada
Posted January 7, 2026
50000 - 52000 CAD year
Full Time
About the Company
Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value.
Job Description
Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do. Our mission is to make really high quality essentials for really low prices, produced fairly and sustainably. We are a destination for builders, innovators, and operators to come together and challenge the status quo.
Requirements
- High School diploma or GED
- Bilingual in French and English
- Minimum 2 years of customer service experience
- Proven ability to build relationships and resolve issues effectively in a remote environment while communicating clearly and professionally
Benefits
- 3-week paid training and onboarding
- Set schedule with guaranteed hours
- Hospital coverage
- Paramedical
- Dental
- Vision & Prescription
- Virtual Healthcare
- Life and Disability
- 401K
- Referral bonuses of up to $1,000
