The Director, Business Leadership at R/GA is accountable for managing large scale client engagements and is a key partner to Managers/Director level clients. The role involves leading client and internal teams, managing productions, and providing strategic and creative feedback to elevate output. The ideal person has 8-12 years of digital agency experience, a proven track record of successfully managing multiple pieces of business, and deep expertise across production types.
Requirements
- Lead client and internal teams to think big picture and align work with broader business goals and opportunities
- Manage a range of productions from large-scale TV and broadcast campaigns to digital and social-first content and other integrated deliverables
- Lead internal creative, strategy and production reviews, providing clear and business-driven feedback to elevate strategic and creative output
- Experience working in and / or leading a cross-functional agency team
- Act as an extension of the client’s team, offering a strategic POV across core and adjacent workstreams grounded in business understanding
- Shape and lead multidisciplinary project teams, working closely with Talent Management to align resourcing with business needs and broader talent strategy
- Confidently lead client conversations and decision-driving discussions independently to prioritize efforts and maintain momentum
- Know when to bring in R/GA leadership to navigate key relationship or conflict moments
- Own forecasting in partnership with Program Management and manage hours across disciplines
- Understand scope deeply, estimating time and run rate, managing against allocations, and flagging scope creep early with solutions
- Drive the creation and delivery of Quarterly Business Reviews and financial flash analyses
- Support your Client Lead in ensuring profitability across your business, in context with broader organizational goals
- Drive healthy client relationships and sustained revenue growth by leading new and organic opportunities, crafting strategic proposals, and identifying cross-sell and up-sell pathways across R/GA’s offering set
- Partner with the Marketing team to support thought leadership and elevate R/GA’s point of view
- Work across Client and Practice Leads to understand how decisions in your business impact others
- Can confidently step in for strategic or creative delivery when needed
- Navigates conversations about incremental project fees without oversight
- Brings fresh perspective and challenges norms by applying expertise from past roles
- Stays active in the industry through events, talks, and ongoing engagement with the broader creative and business community
- Stays three steps ahead to position strategic and creative work for success
- Has outstanding public speaking skills and experience
- Can foster strong, cohesive working interdisciplinary teams
- Uses alternative analytical approaches to solve digital/interactive/marketing problems
- Can define solutions that generate measurable results for our clients
- Exhibits a passion for digital marketing and the creative process
- 8 - 12 years’ digital agency experience with 1+ years at the Director level
- A proven track record of successfully managing multiple pieces of business and/or large scale projects totaling $2M - $5M+ portfolio value
- Deep expertise across production types, from large-scale TV and broadcast to digital and social-first content, with hands-on experience from pre-production through delivery
- Broad experience spanning fully integrated campaigns (i.e. web, mobile, video, brand, social, and strategic consulting, including work on owned channels, vendor partnerships, and talent-driven collaborations, etc.)
- A track record of multi-Âtasking in a fastÂ-paced creative environment
- Proficiency in the fundamental MS Office software and Google Workspace
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance
