We are seeking a seasoned Account Director to lead a portfolio of complex integrated and point solution programs that leverage SEO, paid media, creative, brand and strategy, marketing automation, PR and social media services. The Account Director will work with our channel experts to drive results for B2B technology clients and become invaluable extensions to our clients' marketing teams.
Requirements
- Lead medium to large point-solution and multi-service accounts as the primary day-to-day contact and hands-on client account leader.
- Provide department leadership including: manage utilization for those in the coaching tree, contribute to department process improvement and innovation, and develop department training.
- Act as a strategic advisor to clients, providing expert guidance on marketing trends, opportunities, and best practices.
- Drive integration and collaboration across all teams to deliver outcome-driven integrated marketing solutions.
- Lead and participate in sales pitches for new business, with strong presentation skills that build confidence in the program and team.
- Proactively identify opportunities for account growth and work with clients and internal teams to develop and implement plans to capitalize on them.
- Coach junior Account Management team members, including Associate Account Directors and Senior Account Managers.
- Inspire, mentor and motivate team members to produce great work and develop competence.
- Demonstrate understanding of account and project profitability levers, including scoping, pricing, rates and staffing.
- Drive increased profitability of accounts over time.
- Operate a profit-minded approach to managing account resources.
- Run internal account team planning meetings, high-level client strategy meetings and account review meetings.
- Produce and present client-facing reports that demonstrate the business value of our programs to clients.
- Oversee client billing, profitability and contract renewal for assigned accounts.
Benefits
- Health Coverage: Comprehensive medical, dental, and vision plans, plus mental health resources, pet insurance, fertility benefits, and more.
- Retirement Savings: Employer-matched 401(k) and access to financial planning services.
- Flexible PTO: Take time as needed for vacations, mental health, or personal days. Includes 8 paid holidays, half-day summer Fridays, and a week off between Christmas and New Year.
- Hybrid Work: Mix of in-office and remote work, with tools to stay connected across teams.
- Milestone Sabbatical: Celebrate five years with a two-week sabbatical and a $2,000 gift.
- Family Support: Generous paid leave for new parents and caregivers, plus policies for pregnancy loss, adoption challenges, and more.
- Growth Opportunities: Clear career paths, mentorship programs, and learning events to help you grow professionally.
- Culture: Our agency values our supportive, collaborative culture where we work hard to achieve the best outcomes for clients.
