Director, Customer Partnerships - Hybrid, Bloomington, MN

The Director of Customer Partnerships is the retention and expansion leader for R3's existing customer portfolio, responsible for owning the post-sale customer lifecycle, building executive-level relationships, and leading renewal and expansion strategy.

Requirements

• Demonstrated ability to manage a strategic book of business while leading and developing a high-performing team
• Ability to build and execute account plans that drive retention and measurable expansion within existing customers
• Proven ability to retain and grow strategic customer relationships
• Strong ability to interpret and present data and outcomes to varied audiences
• Strong cross-functional leadership and comfort navigating Operations, Clinical SMEs, IT, Accounting, Product, Sales, and Marketing alignment

Benefits

• Paid time off
• Parental leave
• Paid holidays
• Insurance (medical, dental, vision, life, STD, LTD)
• Flexible schedules
• 401k program with company match
• Profit sharing