Rapid7 helps organizations protect what matters most so innovation can thrive in an increasingly connected world.
Customer Success Manager job description: provide support to customers via digital communication channels, ensuring a smooth and effective customer experience. The role involves working with customers to resolve issues, upsell and cross-sell opportunities, and improve customer satisfaction. The team will be measured on KPIs centering around customer health and adoption.
Rapid7 helps organizations protect what matters most so innovation can thrive in an increasingly connected world.